Privacy Policy

Last updated: 11/5/26

Nana’s Remedy Co. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

Information We Collect

We collect information you provide when you place an order, create an account, subscribe, or contact us (name, email, shipping address, phone number, payment details). We also automatically collect technical data such as IP address, browser type, and pages visited.

How We Use Your Information

• To process orders and subscriptions
• To send order confirmations and shipping updates
• To manage your subscription (including renewal reminders)
• To improve our website and customer service
• For marketing (only with your consent)

Sharing Your Information

We may share data with trusted third parties such as:

• Payment processors (Stripe)
• Shipping partners (Australia Post, Sendle)
• Fulfillment partners (e.g. 3PL)

We do not sell your personal information.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at service@nanasremedy.com.au to exercise these rights.

Cookies

We use cookies to improve your experience. You can manage cookie preferences in your browser settings.

Data Security

We use industry-standard security measures to protect your information.

Changes to this Policy

We may update this policy from time to time. Changes will be posted on this page.